CONVERSATION TALENT NETWORK

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Virtual Call Center of Choice for Small Business

Conversation Talent Network was founded on the vision to create virtual services to small business by providing a level of customer service similar to big business without the cost. Our mission is to generate sales leads and provide a unique customer service level not found in traditional call center models.

KNOWLEDGE

We are actively expanding and recruiting highly qualified agents, with experience in live chat, email and inbound call handling, to serve our clients.  Our agents are HIPAA Certified and follow GDPR protocols. Our unique capability to provide excellent service to your business and your customers makes us your partnership of choice!

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TECHNOLOGY

The latest advanced technologies are incorporated into our protocols including capability to provide uninterrupted service to our clients during unexpected conditions.

 

Our service team is ITIL v3 Certified to handle all aspects of the operation.

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TALENT

Our vast, talented network of Agents provide extensive expertise in a variety of call center industry services. We are actively expanding and recruiting highly qualified agents with experience in live chat, email and inbound call handling, to provide enhanced services to our clients.

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SUCCESS

Partner with us to expand your business exponentially with managed operational support including 24/7 inbound calls, live chat, and email.

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ABOUT OUR COMPANY

Over 15 Years of Experience

Conversation Talent Network, Inc provides small businesses high-quality Fortune 500-level customer contact services at a reasonable cost.  Our staff's extensive experience enables small businesses to focus on what you do best, and enjoy most, while we take care of customer connections and the back office work (you may enjoy least).

 

After over a decade of providing extensive support to Fortune 500 companies, our experienced and dedicated staff is expanding our focus to enhance customer service for small businesses.

 

Our trusted, experienced team of agents and consultants become an extension of your company at an extremely reasonable cost.  We enable you to spend more time on enhancing profit-making services.

 

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WE ARE GOOD AT:

 

MARKETING

 

SALES

 

INBOUND CALL HANDLING

 

LIVE CHAT-MESSAGING SERVICES

 

SCHEDULING

 

PERSONAL ASSISTANT

 

SALES GENERATION

 

CUSTOMER SERVICE

My company has been doing business with Conversation Talent Network, Incorporated for over 2 years. It has allowed me to focus in the field on my business without needing to worry about missing a call. I have been able to expand and generate more revenue with their partnership

 

John Brozick -

AWARD-WINNING VIRTUAL SERVICE MANAGEMENT

SPECIALIZING IN HIGH-QUALITY CUSTOMER SERVICE AND LEAD GENERATION!

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MAIN SERVICES

Increasing small business sales through virtual call and chat services. Services and talent provided right here in the United States.  Conversation Talent Network allows you to focus on your business while we focus on lead generation and Customer Service.
LET US DO THE HEAVY LIFTING IN THE OFFICE FOR YOU!

Inbound Call Services

Outbound Call Services

Live Chat/Email Services

Sales Generation

 

Need an outbound sales call agent to do the cold calling for you?

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Increase sales by adding a Live Chat/Messaging bubble to your website. Opportunities will not go missed either by inbound/outbound calls or Live Chat/Messaging on your website.

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Inbound Customer Service and Sales Calls handled by our trusted top agents in the business.

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It is not all about calls anymore. We offer Live Chat, Messaging and Email services for businesses. These services can be used for product inquires, order fulfillment, inquiry response, lead generation and troubleshooting. Allowing businesses to maximizing their website traffic and capture rate.

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OUR PARTNERSHIPS

BUSINESS AFFILIATIONS

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STAY IN TOUCH

If you have a question or would like more information about our services, let us provide a free consultation. Or if you would like to join our dynamic family of agents send us your information so we can forward to our Human Resource department to set up an initial interview.

We would love to hear from you about helping your business succeed or becoming one of our trusted agents!

 

DELAWARE

 

CONVERSATION TALENT NETWORK

DOVER, DELAWARE

 

TELEPHONE

+1-302-727-9042